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Bob's Blog: August 2008

27 August 2008

Summer! Where and when did you see it? Almost in an instant it has come and gone, I do hope those of you who did manage to get away or bask in the sun when it did appear, had time to relax. A summer of credit crunch, gold medals and holidays, yet all the while our boys and girls in Afghanistan and Iraq held tight and continued to remain focused on the job at hand, staying alive, protecting, and helping.

I had occasion to talk with a man this week who served our nation as a field medical nurse for 22 years. It will not be too difficult to work out that he would have served in Northern Ireland and other areas of conflict, where our great armed forces have been required. He has seen the best and worst, first hand, of what we can do to each other; not unlike the Rev Joe who mends souls and helps those less fortunate who have become undone in one way or another. Both men give comfort and sucker to those in time of need, so my hat today goes to these two men and their 'brothers and sisters' who still today carry out this invaluable work on our behalf.

What has this got to do with the café you may well ask, the answer is two things. Firstly, I perhaps would never had a conversation with Rev Joe ever, if I had not wanted to help those I could with the Beef Kitchen and the café plan. The second reason is that the ex-field nurse would never have spoken to me if the café had not come into existence. So for me the two men who have given and give of themselves for different reasons have become in my mind heroes and who gets to meet their heroes in real life? The café has brought all sorts of people into contact with each other, who perhaps would have never made friends.

The café is about community and Rev Joe wanted that community spirit to come through, as it has and will continue to. I wanted men who live in their own enclosed tormented world of fear and nightmares to see that you, the good honest Christian folk who support and patronise the café, want them to feel part of 'our community' and as I do, see them get better or at least on the road to some form of recovery.

My new friend, as I will refer to him, has taken a major step in talking to me and gently finding his way down to the café; he has walked by it now and soon will make the big step and come and sit and have a cup of tea. You may think that this is somewhat feable but given what he has seen and had to live with you would understand that while some look mended on the outside, the inside is quite a different matter.

In the trailer we have a term we use, it is the 'Beef Kitchen Medicine' for we had no other way to explain the change in the men who have worked with us in the trailer on match days. It now seems to me that with your help and desire to see this café become a success, Pryors Bank Café also now has its own medicine.

For those of you who put business before pleasure and ask do I live in the real world and wonder if the café is a viable success the answer is yes to both. Whilst I may tend to linger on the more human side of the café life in this particular blog, I never lose sight of the fact we have make the café commercial success as well. The new school terms start soon and the weather will change. I know that Robert and our chefs have some surprises in store for you, in shall we say the less summer months to come: homemade soups, and a totally new dish never seen before in the UK (in fact invented by me).

We sadly say goodbye to one of our wonderful team of staff this week: Marisa is going home as her mum wants her back! She will be greatly missed by her work mates and by the management team. We are very grateful to her for helping us out from the very beginning back in June.

The football season has stated with a bang here at Chelsea; we broke all records with sales on the first game and this bodes well for the rest of the season with all profits going to the Foundation we look forward to the trailer becoming a major contributor to the overall success of this café, and trailer combined project.

Pryors Bank café is now listed on a South American website as a hot place to visit, whoever did that, must have come on the one day we called summer!

OK, see you down the café,
Bob

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19 August 2008

Robert has now started to make his mark on our Café with the baking of fresh cookies and muffins on site and more to come, a new menu full of fresh ideas. There have also been some subtle changes to the layout of the café and more outside tables for those who enjoy the terrace and lawn.

Gabriella Campanha, our new chef, has also started and by a complete coincidence, Robert and Gabriella have worked together in the past; a combination I believe that will make the café stand out amongst our competitors and produce the modern / contemporary refreshment location within Bishops Park area we all strive for.

Once again the football season has started so my time at the café will now lessen as I have to keep focused on games and planning at Chelsea FC as well; I will relive Robert from time to time and continue to have and enjoy breakfast on the terrace. It is hard to remember the past two months in detail as so much has happened and having put in the time and effort to 'hold at all costs until relieved' as it were, has fair worn me out so I am going to take a break and recharge.

The café's popularity is steadily growing and we are seeing many new and welcome customers using Pryors Bank. As this venue has been shut off to the public for such a long time we have to focus on getting the word about that it is open and well worth a visit, so next month Robert will start our café promotion; do check out the website as the details will be on here as well. As the summer draws to a close our planning heads turn to the autumn, and winter menus, events and café routine.

Many people have asked if we shall be open in the winter months and the answer is YES! There will be the odd day or two when we close for maintenance, kitchen deep cleaning, and private functions but otherwise we will remain open throughout. Over the next few weeks on the café website we publish the café diary that will enable you to see what events etc are planned and booked so you do not arrive and leave disappointed.

Personally, I cannot think of anything nicer than a walk in the park on a dry winter's day finished off with a warming drink in welcoming pleasant surroundings served by lovely staff. Now I think the café lends itself to small friendly functions in the run up to Christmas, if you are considering hosting an event then please do contact Robert or Heleny and they will be happy to discuss and help you with any ideas or suggestions. From conversations I have had with some of our customers I have a feeling we will have a busy function time ahead of us, so to avoid disappointment you know what they say 'Book early for Christmas'.

For the past three years on Christmas Day, Tim and I have cooked for our residents at the Sir Oswald Stoll Foundation. We are always on the look out for any volunteers to help on that special day so if you are interested then do let me know.

Last week the café started to look like a Chessboard as we had three Bishops and a Knight eating lunch! I shall keep looking for the missing pieces and if PC enough I will let you know if I have found them. 'All in the best possible taste', of course!

Hope to see you down at Pryors Bank soon.

Bob

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4 August 2008

I sat on the terrace yesterday and had my first meal at the café, close to seven weeks after we opened and it was the first time I got to sit down and take in all that has happened.

So let me start in reverse order. Today our newly appointed manger reported for work full of enthusiasm and energy. His name is Robert Murray and he is an experienced manager with a tremendous reputation; we all feel that his presence will add the final touch to our great team working at the café.

There is one more new appointment that I can tell you about now and that is of a new chef to work along side Tim and Robert. Gabriella Campanha has vast experience in the style and type of food we hope the café will become known for, and had been working in a well known restaurant in the West End until we managed to get her to join our team.

While Pryors Bank has occupied my mind for nearly 18 months, the last three weeks were without question the toughest. Our chef Tim had to have time out as he was unwell, so that left Heleny and I to cover both cooking and serving the food. I took the decision to limit the menu to my kitchen capabilities. That will now change and I, along with you can look forward to a new and expansive menu. Our team of staff and Heleny have done a magnificent job in keeping our standards up throughout this difficult period and I owe them all huge vote of thanks, for without that positive approach we would have had to close until our management team was fully in place.

Heleny has now gone off for a well-earned rest. She has battled with cancer and associated problems but came to work each day with a smile on her face and loved every moment of her time at the café. She has made lots of friends and our little team look upon her as their mother here in the UK. The Directors of the Beef Kitchen and I will never be able to thank her enough for the effort and time she has spent voluntarily helping this project through some very difficult moments.

This blog is tough to write sometimes because I want to say things that you would not normally associate with a journal of the daily life of a business. However there are times when you have to speak out; you may not want to know too much detail about the lives of the people who are behind the success of this project, but it is those very people who have made it happen. Our apprentices will have fought battles of a personal nature to arrive at a point of time in their lives when they need a break; that is what I see the café is doing and I for one am not ashamed or shy in saying so.

Those of you who know about the story of how and why we are running this café will I am sure appreciate why it means so much to me, if we can help one soul then we will have done a good job.

This last Sunday morning I was on my way into work tired and concerned that I would let my inexperience cause problems for our customers on what has become a very busy day at the café. As I walked past the Church, a big warm hand came and I saw it belonged to Archbishop Makhulu; he spoke to me, thanking me for providing tea on the sad day of his late wife's funeral and told me I looked tired but to keep doing a good job. Whatever I may have been feeling at that moment changed in an instant; I felt at ease and calm, his handshake gave me the energy I needed to get through the last day of seven weeks of non-stop attendance in all forms at the café. How many of us are lucky enough to get the warm and heartfelt wishes of an Archbishop first thing in the morning? All this has happened because the right motives are behind what I have wanted to do and now at last it is happening.

Therefore, my last few words today are going to thank All Saints Church, and all of its parishioners, Joe and Judy, Ruth and all that I have met and come into contact with during the last 18 months. On the say so and approval of the church you have accepted, welcomed and praised us; that is very humbling and I do thank you all.

As soon as Robert has settled in I will bring you more news of what you can expect from your community café at Pryors Bank.

Bob